Hosted Voice

Niagara’s most reliable voice network.

Discover the benefits of NRBN's Hosted Voice service and say "goodbye" to the PBX for good, no strings attached.

Best-in-Class Platform

We’ll help you future-proof your business with Cisco Broadsoft, a best-in-class softswitch that provides an excellent balance of features and classic telephony.

True Local Presence

Our softswitch is located in the Region of Niagara data centre in Thorold, and is supported by our local Network Operations team. Your calls start and end on our network.

Layers of Redundancy

To best support our customers, we've set up a full disaster recovery site located in Toronto, ON. Critical servers, VMs, and access to the PSTN are also totally redundant.

Crystal Clear Hosted Voice

Fibre-powered cloud communications on Niagara’s most reliable voice network.

Get A Quote

Basic: Basic call features and functionality, perfect for common areas like lobbies or lunchrooms. No voicemail.
Standard: Includes all features in Basic Enterprise, plus added features such as voicemail, call transfer, and three-way calling.
Premium: All Basic and Standard Enterprise features, plus features such as sequential ring, shared call appearance, and music on hold.

Flexibility: Hosted Voice is a monthly subscription service that is billed per user. Hosted on NRBN's private cloud network, it's easy to add or subtract users as your business grows.
Feature-Rich: The Cisco BroadSoft platform provides all the traditional features of a PBX along with Webex collaboration services, such as softphone, meetings, screen sharing, and video conferencing.
Savings: As a managed subscription service, Hosted Voice eliminates the need for systems-based capital purchases and on-going maintenance contracts. IP Phones can be purchased or rented.
Productivity: With Hosted Voice, users can work from anywhere. When paired with Webex collaboration services, you can bring the office home with you and never miss a meeting.
Cisco Webex: Looking for softphone, messaging and meeting features? Add a Webex collaboration package to any Basic, Standard, or Premium Enterprise Hosted Voice user.
Softphone: Give your users the ability to make and answer calls on any device. Compatible with Windows, MAC, Android, and Apple.

Features	Basic	Standard	Premium
Authentication
Barge in Exempt
Basic Call Logs
Call Waiting
Calling Line ID Blocking
Calling Party Category
Charge Number
Client Call Control
Customer Originated Trace
External Calling Line ID
Intercept User
Internal Calling Line ID
Malicious Call Trace
Physical Location
Privacy
Third Party MWI Control
Third Party Voicemail Support
Voicemail
Call Forwarding
Call Return
Call Transfer
Communication Barring-User
Directory Number Hunting
Last Number Redial
Three-Way Calling
Anonymous Call Rejection
Automatic Callback
Call Me Now
Diversion Inhibitor
Do Not Disturb
Flexible Seating Guest
Group Night Forwarding
Hoteling Guest
Security Classification
Speed Dial
Hunt Group
Series Completion
Call Park
Call Pickup
Group Paging
Alternate Numbers
Automatic Hold/Retrieve
Busy Lamp Field
Call Notify
Custom Ringback
Directed Call Pickup
Executive Assistant
Hoteling Host
N-Way Calling
Pre-Alerting Announcement
Priority Alert
Push to Talk
Selective Call Acceptance
Shared Call Appearance
Virtual Enterprise Extensions
Remote Office
Simultaneous Ring
Sequential Ring
Multiple Call Arrangement
Music on Hold

*Offer valid with a 3-Year Agreement. Other term lengths are available.